We received a call from a customer yesterday who had opened an email from "Energy Australia". Once you click on the "VIEW BILL" button you then download the virus/malware. screenshot below:
The following article was posted on the Energy Australia Website:
If you are ever in any doubt regarding spam emails please feel free to send the email to us for assessment to email@example.com or call us on 02 4751 7111. We will quickly tell you if we think it is legitimate or not.
We hope this information helps our customers stay safe. Please feel free to share amongst your friends and family.
If you have any questions please either email or call me for more information.
Blue Mountains Computers
Full Energy Australia Article below:
New email scam reportedJune 20, 2017EnergyAustralia customers should be aware of a new email scam.
The hoax email invites customers to view their bill online but the ‘View bill’ link is malicious.
Scam emails such as this one can appear very convincing and customers should take care with any email that requests them to click a link.
One indicator of potential scam emails is the sender. EnergyAustralia’s electronic bills to residential customers are sent from firstname.lastname@example.org. If you receive an email from a different address that says it relates to your EnergyAustralia bill, please do not open it or click any links it contains.
If you receive a fake EnergyAustralia email, you can report it to EnergyAustralia by forwarding the email to email@example.com. Please send the hoax email as an attachment if possible. Don’t forward the hoax email to anyone else.
Once you’ve sent the hoax email to firstname.lastname@example.org, delete it from your inbox immediately. Then empty your Deleted Items folder.
Scam activity can also be reported to the ACCC Infocentre on 1300 302 502 or a state or territory fair trading authority.
If at any time you are concerned you have provided credit card or banking details to a potential scammer, please also alert your financial institution.
EnergyAustralia takes scam activity seriously and has reported this latest hoax to the relevant authorities to investigate.
Find out more about EnergyAustralia’s online security.