Managed IT Support
We are your experienced IT department. From monitoring, support and security all for a fixed monthly rate.
What you get
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A dedicated support team
We have a whole team waiting to assist you. You will have access to a multi-tiered technical team of highly skilled support engineers that are supervised by a dedicated client services manager.
You’ll feel as though you have an in-house IT department – without the costs.
Focus on your business, not your IT
Your company can focus on its strategic business goals while we concentrate on managing your IT environment, giving you peace of mind.
Fast and responsive help
Contact our service desk anytime by phone, email or via our online support portal. Using simple and secure remote
control tools, most response times are within minutes. Access to emergency after-hours is also available.
Manage your costs
We offer predictable fixed monthly pricing as well as assistance with budgeting your yearly IT requirements making it easy to manage your costs.
Real time monitoring
Our real time monitoring and reporting means problems are identified and prevented and expensive downtime avoided by dealing with technical problems before they impact your business or your team.
Increased productivity
Improved productivity of your staff due to your reliable and high performing IT systems and responsive technical support.
Proactive management of your IT
We make sure you have a more reliable, secure and structured IT environment. Through regular performance reviews and capacity planning we can ensure your IT systems continue to meet the demands of your business.
Flexibility
It doesn’t matter if you scale up, scale down or add different options when the need arises. As your business needs change, we change with you.
We have a whole team waiting to assist you. You will have access to a multi-tiered technical team of highly skilled support engineers that are supervised by a dedicated client services manager.
You’ll feel as though you have an in-house IT department – without the costs.
Focus on your business, not your IT
Your company can focus on its strategic business goals while we concentrate on managing your IT environment, giving you peace of mind.
Fast and responsive help
Contact our service desk anytime by phone, email or via our online support portal. Using simple and secure remote
control tools, most response times are within minutes. Access to emergency after-hours is also available.
Manage your costs
We offer predictable fixed monthly pricing as well as assistance with budgeting your yearly IT requirements making it easy to manage your costs.
Real time monitoring
Our real time monitoring and reporting means problems are identified and prevented and expensive downtime avoided by dealing with technical problems before they impact your business or your team.
Increased productivity
Improved productivity of your staff due to your reliable and high performing IT systems and responsive technical support.
Proactive management of your IT
We make sure you have a more reliable, secure and structured IT environment. Through regular performance reviews and capacity planning we can ensure your IT systems continue to meet the demands of your business.
Flexibility
It doesn’t matter if you scale up, scale down or add different options when the need arises. As your business needs change, we change with you.