Blue Mountains Computers is B2B Only as of July 2025 – We have rebranded our retail division to TECH MINDED. Same team, same service – different name! Learn more
Call (02) 4715 6666 or 0422 262 262 
Blue Mountains Computers
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✅ What We Do – Managed IT Services for Business

  • 24/7 Monitoring – Constant oversight of system health, performance, and security
  • Automated Maintenance – Regular cleanups, reboots, and fixes without user interruption
  • Managed Antivirus – Enterprise-grade antivirus monitored and maintained by our team
  • EDR (Endpoint Detection & Response) – Advanced threat detection and response to stop breaches early
  • Windows Updates (Patching) – Critical security and system updates applied automatically
  • App Updates (Third-Party Patching) – 200+ common apps (Adobe, Chrome, Office, etc.) kept secure and up-to-date
  • Hardware & Disk Monitoring – Early alerts for failing hard drives, overheating, or resource limits
  • Automation & Self-Healing Scripts – Fix common issues before you even know they exist
  • Remote Support – Instant helpdesk access for fast issue resolution without delay
  • BitLocker Key Management – Automatic retrieval and secure storage of encryption keys
  • Asset Tracking & Inventory – Full visibility of devices, specs, warranties, and lifecycle status
  • Compliance & Best Practices – Aligning your business with industry-standard security requirements
  • Security Awareness Training – Education for your team to avoid phishing and cyber attacks
  • Backup Management – Office 365, Google Workspace, server and file backups monitored and verified
  • Dark Web Monitoring – Alerts when your business credentials are found in data breaches
  • Email Filtering & Protection – Block spam, phishing, and malware before it hits inboxes
  • Firewall & Network Management – Secure, optimised networks with remote access control

🔧 Our Managed IT ServicesEnd-to-end support, protection, and performance for your business IT.

🖥️ 24/7 MonitoringWe continuously monitor the health and performance of your systems. From CPU and RAM usage to disk health and network connectivity, we get real-time alerts when anything’s off — so we can fix it before it becomes a problem.

🔁 Automated MaintenanceOur systems run behind-the-scenes tasks like disk cleanups, temporary file removal, and service restarts automatically. Your systems stay fast and stable without any interruption to your workday.

🛡️ Managed AntivirusWe deploy and maintain enterprise-grade antivirus software across all devices. It’s monitored from our console, ensuring it's always running, up-to-date, and capable of quarantining threats immediately.

🧠 Endpoint Detection & Response (EDR)More than just antivirus — EDR identifies suspicious behaviour, isolates threats in real time, and stops potential breaches in their tracks. It’s like having a cyber bodyguard on every device.

🪟 Windows Updates (Patching)We enforce timely Windows updates across all systems, closing security loopholes and ensuring system stability. No more worrying if someone “forgot” to update — we handle it all.

📦 App Updates (Third-Party Patching)We update over 200 common business applications — from Adobe Reader to Zoom — automatically. Vulnerabilities in outdated software are a hacker’s dream. We make sure you’re never exposed.

💽 Hardware & Disk MonitoringWe keep an eye on your drives, CPU temperature, fan speeds, and other internal hardware stats. If a hard drive is about to fail, we’ll know — and we’ll act before you lose data.

⚙️ Automation & Self-Healing ScriptsOur systems detect common issues (like low disk space, stuck updates, or services that have stopped) and fix them automatically using pre-built scripts. It's like having a tech onsite 24/7.

🧑‍💻 Remote SupportNeed help? Our team can remotely connect to your device in seconds. Whether it's a printer issue or email not syncing, we resolve most problems fast — without you lifting a finger.

🔐 BitLocker Key ManagementIf your systems use encryption (and they should), we automatically retrieve and store your BitLocker keys securely. If you're ever locked out or need recovery, we've got you covered.

📋 Asset Tracking & InventoryWe keep a detailed inventory of all your devices — specs, age, warranties, and serial numbers — to help with planning upgrades, budgeting, and support.

🛡️ Compliance & Best PracticesWe help align your systems with current cybersecurity frameworks and government expectations, which is critical for insurance compliance, audits, and peace of mind.

📚 Security Awareness TrainingPeople are the biggest security risk. We provide interactive training to help your staff recognise phishing, social engineering, and other cyber threats before it’s too late.

☁️ Backup ManagementWhether you're using Office 365, Google Workspace, or local servers, we make sure your backups are running, secure, and tested. Recovery is only useful if it works when you need it.

🌐 Dark Web MonitoringWe scan the dark web for breached credentials tied to your domain. If your usernames or passwords are exposed in a data leak, we notify you immediately so you can take action.

📧 Email Filtering & ProtectionWe block spam, phishing, and malware before it hits your inbox. Our filters learn and adapt, drastically reducing risk while keeping your team productive.

🌐 Firewall & Network ManagementWe secure your network from the outside in. From managing firewalls and routers to setting up secure VPNs and remote access, we make sure your digital front door is locked tight.
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      ABN: 30 659 369 552
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For All Your Computer Needs
Shop 5C,127 Macquarie Rd
Springwood NSW 2777
02 4715 6666
0422 262 262
0422 BMC BMC