In today's digital age, it's easy to assume that you're savvy enough to avoid falling victim to online scams. However, the world of online scams is continually evolving, becoming more sophisticated and dangerous. The Australian Competition and Consumer Commission (ACCC) reported that Australians lost a staggering $3 billion to online scams and fraudsters in 2022, highlighting the need to stay vigilant.

The Rise of Text Message Scams

One of the most significant changes in the world of online scams is the prevalence of text message scams. These scams, also known as SMS-based scams, have skyrocketed in recent years. The ACCC's report revealed that SMS scams were the most common method used by scammers in 2022. A whopping 79,835 people reported falling victim to SMS scams, constituting 33% of all reported scam cases.
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If you want to protect yourself from SMS scams, treat every text message with suspicion. Even messages from what appear to be legitimate sources could be scams. Avoid clicking on any links provided in SMS messages. Instead, access the official website of the business or organization and sign in with your existing credentials to verify the message's authenticity.

Fortunately, the Australian government is taking steps to combat SMS impersonation scams. They are proposing an SMS Sender ID register to make it more challenging for scammers to impersonate reputable businesses.

Older Australians Are More Vulnerable

Contrary to the belief that the online world is primarily a young person's domain, older Australians are increasingly falling victim to scams. In 2022, Australians aged 65 and over lost at least $120 million to scams, while those in the 18-24 age group lost $16 million. Older individuals may be more appealing targets for scammers due to their potential lifetime savings and perceived lack of tech-savviness.

To protect themselves, older Australians should take the same precautions as everyone else. Be cautious, ask questions, and take your time to evaluate any messages or proposals that come your way. Avoid making hasty decisions that scammers hope to exploit.

Protecting Against Identity Theft Scams

Online scams can also lead to identity theft, and it's essential to safeguard your personal information. Start by being selective about sharing your data online and avoid revealing unnecessary personal details, like your address, on social media platforms.

Perform a password audit to ensure you're not using the same password for multiple accounts. Using a password management app can help you generate and store complex, unique passwords. Implement two-factor authentication (2FA) wherever possible, but consider using an authenticator app or hardware-based 2FA for added security over SMS-based 2FA.

Regularly review and update your account information, as scammers often rely on victims' lack of vigilance. If you notice any suspicious changes, contact the service provider immediately through official channels to verify and rectify any unauthorized alterations.
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Remember that these precautions are not limited to government services like MyGov but apply to all online accounts, such as banking and social media. Vigilance and a proactive approach to digital security are your best defenses against evolving online scams. If you need help, speak to one of our team members at Blue Mountains Computers today for advice and support to protect you. 

In today's digital landscape, where cyber threats are constantly evolving and becoming more sophisticated, ensuring the security of your business's sensitive data and information is paramount. Cybersecurity compliance goes beyond a mere checkbox; it's about implementing a holistic approach to safeguard your organization against potential cyberattacks and data breaches. In this blog post, we'll delve into the significance of cybersecurity compliance and guide you through the steps to assess if your business is truly cybersecurity compliant.
 
The Importance of Cybersecurity Compliance
 
Cybersecurity compliance refers to adhering to a set of regulations, standards, and best practices designed to protect digital assets, customer data, and sensitive information. Failing to maintain compliance can lead to severe consequences, including legal penalties, reputational damage, and financial losses. By being compliant, your business demonstrates a commitment to safeguarding data, which can enhance customer trust and overall business reputation.
 
Assessing Your Cybersecurity Compliance
 
Regulatory Frameworks and Standards: Start by identifying the relevant regulatory frameworks and industry standards applicable to your business. Depending on your industry and location, frameworks like GDPR, HIPAA, ISO 27001, NIST, and others might apply. Familiarize yourself with their requirements and tailor your cybersecurity practices accordingly.
 
Data Inventory and Classification: Understand what data your business collects, processes, and stores. Classify this data based on its sensitivity and potential impact. This classification will help you determine the level of security controls needed for each type of data.
 
Risk Assessment: Conduct a thorough risk assessment to identify potential vulnerabilities and threats. This involves evaluating your technology infrastructure, software, network, and even your employees' practices. Assess the potential impact and likelihood of different threats to prioritize mitigation efforts.
 
Security Policies and Procedures: Develop and implement comprehensive security policies and procedures that align with your regulatory obligations. These policies should cover areas such as data access control, encryption, incident response, and employee training.
 
Access Control: Limit access to sensitive data to authorized personnel only. Implement strong authentication mechanisms like multi-factor authentication (MFA) to prevent unauthorized access.
 
Regular Training and Awareness: Train your employees on cybersecurity best practices and the importance of compliance. Employees should be aware of phishing attacks, social engineering tactics, and the proper handling of sensitive data.
 
Incident Response Plan: Develop a robust incident response plan outlining steps to take in case of a cyber incident. This plan should include communication strategies, containment measures, and post-incident analysis.
 
Continuous Monitoring and Testing: Regularly monitor your systems for any anomalies or suspicious activities. Conduct penetration testing and vulnerability assessments to identify and address potential weaknesses.
 
Vendor Management: If your business relies on third-party vendors for services, ensure they also adhere to cybersecurity best practices. Their vulnerabilities could become your vulnerabilities.
 
Documentation and Auditing: Maintain thorough documentation of your cybersecurity processes, policies, and activities. Regularly review and audit your compliance efforts to identify areas for improvement.
 
Cybersecurity compliance isn't a one-time task; it's an ongoing commitment to protecting your business and its stakeholders from evolving cyber threats. By following the steps outlined in this guide, you can assess whether your business is truly cybersecurity compliant. Remember that cybersecurity is a shared responsibility that involves everyone in your organization. Stay proactive, adapt to new threats, and continuously improve your cybersecurity posture to ensure the long-term security and success of your business. If you need help getting your business compliant, speak to the team at Blue Mountains Computers today.​

In the ever-evolving landscape of telecommunications technology, Australia stands at the forefront of change once again. The sun is setting on an era as the nation takes decisive steps towards phasing out its 3G network. With newer and faster technologies on the horizon, this move represents a significant milestone in Australia's journey towards a more connected future.
 
The Evolution of Mobile Networks
 
Mobile networks have come a long way since their inception. The first-generation (1G) networks were analog and primarily supported voice calls. The 2G networks brought digital communication and introduced the world to text messages. 3G networks were revolutionary, enabling mobile data and basic internet browsing. However, as technology continued to advance, 4G networks took center stage, offering even faster data speeds, low latency, and the foundation for a host of new applications.
 
Why Phase Out 3G?
 The phase-out of the 3G network in Australia is driven by several key factors:
 

1. Spectrum Efficiency: As demand for mobile data continues to surge, 4G and 5G networks are better equipped to handle the increased load. The spectrum used for 3G can be repurposed for these newer, more efficient networks, optimizing the use of limited resources.
2. Obsolete Technology: Compared to 4G and 5G, 3G technology is significantly slower and has higher latency. With the proliferation of bandwidth-intensive applications like video streaming, online gaming, and smart devices, 3G can no longer meet the needs of modern users.
3. Faster Data Speeds: 4G and 5G networks offer considerably faster data speeds, enhancing user experiences and enabling seamless connectivity for data-intensive activities.
4. Network Reliability: By focusing resources on newer technologies, telecommunications providers can enhance the overall reliability and coverage of their networks, providing a better service to customers.
5. Economic Efficiency: Maintaining multiple legacy networks can be costly. By retiring the 3G network, providers can streamline their operations and invest resources in advancing technologies.

 
The Phasing Out Process
 Australia's phase-out of the 3G network involves a structured and collaborative approach:
 

1. Communication: Telecommunications providers are communicating the phase-out plan to their customers well in advance. This includes information on the timeline, impacts, and steps customers can take to transition smoothly.
2. Network Upgrades: Providers are investing in upgrading their 4G and 5G networks to ensure they can handle the increased traffic resulting from the migration of 3G users.
3. Support for Transition: Service providers are offering support to customers who still rely on 3G devices, helping them upgrade to 4G or 5G-compatible devices and plans.
4. Timeline: The phase-out timeline varies among providers, with most aiming to complete the process over the course of a year or two. This staggered approach minimizes disruptions to users.

 
Benefits of the Transition
The transition away from the 3G network brings forth numerous benefits:
 

1. Enhanced User Experience: Users will enjoy faster and more reliable connections, enabling them to make the most of modern applications and services.
2. Innovation: The freed-up spectrum can be allocated to newer technologies, fostering innovation and paving the way for the expansion of 5G networks.
3. Economic Growth: A technologically advanced telecommunications infrastructure is crucial for economic growth, attracting investment and enabling businesses to thrive in a connected world.
4. Environmental Impact: The more efficient use of spectrum and energy resources by newer networks contributes to a reduced environmental footprint.

 
Australia's decision to phase out the 3G network is a significant step forward in its technological journey. This transition represents a commitment to providing citizens with cutting-edge connectivity, enabling innovation, and contributing to the nation's growth. As the sun sets on 3G, a new dawn of possibilities emerges through faster, more reliable, and efficient 4G and 5G networks. Make sure you are prepared for the change, if you have an older device this might be the time to invest in new technology before it becomes obsolete.

In the rapidly evolving landscape of technology, the pursuit of cutting-edge gadgets often leads us to replace our computers more frequently than we may realize. However, with the rise of sustainability and the ever-increasing demand for cost-effective solutions, the refurbished computer market has gained significant momentum. Refurbished computers, including laptops and PCs, offer a compelling alternative that combines quality, affordability, and environmental consciousness. In this blog post, we will delve into the realm of refurbished computers, exploring the diverse range of options available and highlighting the benefits they bring to the table.
 
The Refurbished Advantage
 
Quality Assurance:
 
Contrary to popular misconceptions, refurbished computers aren't synonymous with subpar quality. Reputable refurbishers meticulously inspect, test, and restore these devices to their optimal condition. Components that don't meet strict standards are replaced, ensuring that you receive a product that performs just as well as a brand-new one.
 
Cost Savings:
 
One of the most compelling reasons to consider refurbished computers is the substantial cost savings they offer. A refurbished laptop or PC can cost significantly less than its brand-new counterpart while delivering similar performance. This makes them an attractive option for students, professionals, and budget-conscious individuals.
 
Environmental Responsibility:
 
E-waste is a growing concern, and by choosing a refurbished computer, you contribute to reducing the strain on the environment. Extending the life of a computer through refurbishment helps decrease the demand for new electronics, thereby reducing the need for raw materials and energy consumption.
 
Choosing a Trustworthy Source
 
When venturing into the world of refurbished computers, it's essential to choose a reputable source. Look for refurbishers that have a transparent refurbishment process, offer warranties, and provide excellent customer support. Reading reviews and seeking recommendations from friends or online communities can help you identify trustworthy sellers.
 
Contact us today to explore your options!

BMC can find the right refurbished computer to suit your needs. Speak to one of our friendly team members today to explore the current range in store. 
 
The world of refurbished computers opens up a realm of possibilities, offering quality, affordability, and eco-consciousness in a single package. Whether you're a student in need of a budget-friendly laptop or a professional seeking a powerful workstation, the refurbished market has a solution for you. By embracing refurbished computers, you not only save money but also contribute to a more sustainable future. So, the next time you're in the market for a new computer, consider taking the refurbished route – your wallet and the planet will thank you.

In a bid to adapt to the fast-paced world of technology, many Australian internet providers, such as iiNet and TPG, have recently announced their plans to retire email services. This decision comes as part of a larger strategy to allocate resources toward enhancing internet connectivity and other innovative services. While this might come as a surprise, it's important to note that this shift isn't meant to leave you in the lurch.
 
What Does This Mean for You?
 
If you're one of our customers who have relied on email services, rest assured that there's no need to panic. We understand that email has been a cornerstone of digital communication for years, but this change is indicative of the industry's commitment to progress. To continue enjoying seamless communication, there are a few steps you can consider:
 
Explore Alternative Email Providers:
 
There are plenty of email services available, such as Gmail, Outlook, and Yahoo Mail. These platforms offer user-friendly interfaces and a host of features to make your transition smooth.
 
Stay Connected Through Social Media:
 
Social media platforms like Facebook, Twitter, and Instagram offer messaging features that are easy to use and can help bridge the communication gap.
 
Discover Instant Messaging Apps:
 
Applications like WhatsApp and Telegram provide instant messaging, voice calls, and video chats, making it simpler than ever to connect with friends and family.
 
We're Here to Help!
 
At Blue Mountains Computers, we're committed to ensuring that this transition is as seamless as possible for our valued customers. If you need guidance on selecting an alternative email service, we can assist in transitioning you to a new email service provider and ensuring you don’t lose any historical data.
 
Change can be challenging, especially when it comes to technology shifts that impact our daily lives. However, we're confident that with a little adjustment, you'll find yourself embracing these new opportunities for digital communication.

In an era where cyber threats are growing in complexity and frequency, the importance of a robust cybersecurity strategy cannot be overstated. A defence-in-depth approach is emerging as the shield of choice for organisations and individuals alike. By layering multiple security measures, this strategy fortifies digital defences and provides a formidable bulwark against the ever-evolving landscape of cyber threats. In this article, we delve into the compelling advantages that adopting a defence-in-depth approach offers in today's perilous online world.

1. Enhanced Protection
   A defence-in-depth strategy stands as a sturdy fortress against a barrage of cyber threats. By employing various security layers such as firewalls, intrusion detection systems, access controls, and encryption, this approach makes it considerably harder for malicious actors to breach your defences. Each layer acts as a barrier, collectively creating a formidable defence mechanism that safeguards your digital assets.
2. Early Detection and Rapid Response
   Timely detection of cyber threats is crucial to minimise damage. A defence-in-depth strategy integrates advanced threat detection tools and techniques, which can identify anomalous patterns and activities. With these early warnings, organisations can respond swiftly, containing the threat and preventing potential data breaches or system compromises.
3. Reduces Single Point of Failure
   Relying on a single security measure can prove disastrous if it fails. A defence-in-depth strategy eliminates this vulnerability by spreading protection across multiple layers. Even if one layer is compromised, other layers remain intact, reducing the risk of a complete breach. This redundancy significantly enhances overall cybersecurity resilience.
4. Protects Against Advanced Threats
   Sophisticated cyber threats demand sophisticated defences. A defence-in-depth strategy is designed to tackle advanced threats such as zero-day exploits, advanced persistent threats (APTs), and targeted attacks. By combining various security solutions, organisations can thwart even the most sophisticated cyber adversaries.
5. Compliance and Regulatory Requirements
   Adhering to industry regulations and compliance standards is non-negotiable. A defence-in-depth approach aids in meeting these requirements by implementing the necessary controls, reporting mechanisms, and data protection measures. This proactive approach not only avoids penalties but also instils trust in clients and partners.
6. Flexibility and Scalability
   Cyber threats are constantly evolving, requiring adaptable defences. A defence-in-depth strategy can be tailored to suit an organisation's specific needs and can evolve with the threat landscape. As an organisation grows or the threat landscape changes, this approach can be easily scaled and adjusted to ensure continuous protection.
7. Employee Education and Awareness
   ​Human error remains a significant factor in cyber incidents. A defence-in-depth strategy recognises the importance of educating and raising awareness among employees. By offering comprehensive training, employees become adept at identifying phishing attempts, understanding security protocols, and reporting suspicious activities, effectively becoming an additional line of defence.

In a digital world besieged by ever-evolving cyber threats, a defence-in-depth strategy is more than just a mere security measure; it's a proactive stance against adversity. By layering security measures, early threat detection, and ensuring compliance, this approach enhances protection, reduces vulnerabilities, and fortifies an organisation's digital infrastructure. As the digital landscape continues to evolve, embracing a defence-in-depth cybersecurity strategy is not just prudent but imperative for individuals and organisations seeking to navigate this perilous terrain unscathed.

In the modern business landscape, data has become the lifeblood of operations, decision-making, and customer interactions. Whether it's customer information, financial records, intellectual property, or critical documents, the loss of data can lead to severe disruptions and financial losses. To safeguard against such risks, every business, regardless of size, must have a robust data backup and recovery strategy in place. In this blog post, we'll delve into the importance of data backup and recovery for businesses and explore various options, including cloud storage, tailored to meet the specific needs of businesses.

The Criticality of Data Backup and Recovery:
Data loss can occur due to a range of factors, including hardware failures, accidental deletions, cyberattacks, and natural disasters. Without a comprehensive backup and recovery plan, businesses are susceptible to prolonged downtime, financial losses, and reputation damage. A solid data backup strategy not only preserves valuable information but also ensures uninterrupted operations and compliance with industry regulations.

Choosing the Right Backup Solution:
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1. Cloud Storage: Cloud storage has emerged as one of the most popular and effective data backup solutions for businesses. It offers scalability, accessibility, and redundancy that traditional on-site solutions often lack. Some key benefits of cloud storage include:
2. Automated Backups: Cloud providers offer automated backup solutions, ensuring that your data is regularly backed up without manual intervention.
3. Scalability: As your business grows, cloud storage can easily scale to accommodate increased data storage needs.
4. Accessibility: Cloud-stored data can be accessed from anywhere with an internet connection, promoting remote work and collaboration.
5. Redundancy: Leading cloud providers replicate data across multiple data centers, reducing the risk of data loss due to hardware failures or disasters.
6. Security Measures: Reputable cloud providers implement advanced security measures, including encryption and authentication protocols, to protect your data.
7. On-Premises Backup: While cloud storage offers numerous advantages, some businesses prefer to maintain control over their data by using on-premises backup solutions. These solutions involve storing backups on local servers or storage devices within the organization's premises. On-premises backups can provide an extra layer of security and control, but they may require more dedicated IT resources for maintenance and disaster recovery planning.
8. Hybrid Approach: Some businesses opt for a hybrid approach, combining both cloud and on-premises backup solutions. This approach allows for the benefits of both worlds – the convenience and scalability of the cloud along with the security and control of on-premises backups.

Tailoring Data Backup and Recovery for Businesses:
Every business has unique data storage and recovery needs. To tailor your backup and recovery strategy effectively, consider the following steps:

1. Assess Your Data: Identify critical data that needs to be backed up. Categorise data based on its importance and set retention periods for different types of data.
2. Choose Appropriate Frequency: Determine how frequently backups should be performed. For critical data, frequent automated backups are essential.
3. Implement Encryption: Ensure that your backup data is encrypted both during transit and storage. This safeguards sensitive information from unauthorised access.
4. Test Your Recovery Plan: Regularly test your recovery plan by simulating data loss scenarios. This will help identify any weaknesses in the plan and ensure that your team is well-prepared to handle actual incidents.
5. Stay Up-to-Date: Technology evolves rapidly, and so do threats. Regularly update your backup and recovery strategy to incorporate the latest best practices and technologies.

In summary, a comprehensive data backup and recovery strategy is a non-negotiable aspect of modern business operations. By leveraging solutions like cloud storage, businesses can ensure data availability, business continuity, and protection against potential disasters. Remember, data loss is not a matter of 'if' but 'when,' and a well-prepared business will be equipped to navigate such challenges with minimal disruption. For more information on how we can help you find the right solution, get in touch with one of the team members from Blue Mountains Computers today.
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In the rapidly evolving digital landscape, where our lives are increasingly intertwined with the internet, cyber threats have become more sophisticated and prevalent. One such threat that every internet user should be aware of is phishing attacks. Phishing attacks are a form of cybercrime that exploits human psychology to trick individuals into revealing sensitive information. In this blog post, we'll delve into what phishing attacks are, how they work, and most importantly, how you can prevent falling victim to them.

Understanding Phishing Attacks:

Phishing attacks are deceptive tactics employed by cybercriminals to acquire personal information, such as login credentials, credit card numbers, and other sensitive data. These attackers disguise themselves as legitimate entities, often impersonating well-known organisations, banks, or even government agencies. They employ various channels to execute their attacks, including emails, social media, text messages, and fake websites.

How Phishing Attacks Work:

1. Baiting the Hook: Attackers craft messages that appear authentic, urging recipients to take immediate action. This could involve clicking a link, downloading an attachment, or providing personal information.

2. Creating Urgency: Attackers often create a sense of urgency, such as claiming there's an issue with your account that requires immediate attention. This pressure can lead victims to act impulsively without thinking critically.

3. Fake Websites: Phishing emails or messages typically contain links to counterfeit websites that closely resemble the legitimate ones they claim to represent. These sites are designed to collect sensitive information from unsuspecting victims.

Preventing Phishing Attacks:

While phishing attacks can be highly convincing, there are several steps you can take to protect yourself and your sensitive information:

1. Stay Informed: Educate yourself about the different types of phishing attacks and their tactics. Awareness is your first line of defence.

2. Inspect URLs: Always double-check the URLs in emails or messages before clicking on them. Hover your mouse over the link to reveal the actual web address. Legitimate organisations usually have consistent and correct domain names.

3. Verify Communication: If you receive an email or message asking for sensitive information, verify its authenticity by contacting the organization directly through official channels. Do not use the contact details provided in the suspicious message.

4. Avoid Sharing Sensitive Information: Never share sensitive data like passwords, credit card numbers, or social security numbers via email or messaging platforms.

5. Use Multi-Factor Authentication (MFA): Enable MFA whenever possible. This adds an extra layer of security by requiring a second form of verification beyond just your password.

6. Install Reliable Security Software: Use reputable antivirus and anti-malware software that can detect phishing attempts and malicious websites.

7. Be Skeptical of Urgency: Be cautious of messages that pressure you into making quick decisions or providing immediate information.

8. Regularly Update Software: Keep your operating system, web browsers, and security software up to date. Updates often include security patches that defend against new threats.

9. Educate Your Team: If you're part of an organisation, conduct regular cybersecurity training to educate employees about phishing threats and how to respond to them.

Phishing attacks continue to pose a significant threat in the digital age, targeting individuals and organisations alike. By staying informed, remaining vigilant, and adopting best practices for online security, you can greatly reduce the risk of falling victim to these deceptive schemes. Remember, a few moments of caution can save you from hours of hassle and potential financial loss. Stay informed, stay secure, and stay one step ahead of cybercriminals.

In today's digital age, weak passwords have become a significant vulnerability, leaving individuals and organisations at risk of cyberattacks and data breaches. Alongside this, the rising prominence of two-factor authentication (2FA) has proven to be an essential defence in safeguarding our digital identities and sensitive information.

The Danger of Weak Passwords:

Weak passwords are the Achilles' heel of cybersecurity. These passwords lack complexity and are easily guessable, making them susceptible to brute-force attacks and password-cracking tools. Common weak passwords include "password123," "qwerty," and "123456," which are embarrassingly easy for cybercriminals to exploit.

Compromised passwords open the door for unauthorised access to personal accounts, social media profiles, email addresses, financial information, and even corporate networks. The consequences of such breaches can be devastating, leading to identity theft, financial loss, reputational damage, and more.

The Importance of Two-Factor Authentication (2FA):

Two-factor authentication (2FA) is a powerful additional layer of security that addresses the shortcomings of weak passwords. It requires users to provide two distinct forms of identification before gaining access to an account or system. Typically, 2FA consists of the following factors:

1. Something you know: This is usually the traditional password or PIN.
2. Something you have: A second factor, often a unique code generated by a smartphone app, a text message sent to your phone, or a physical token.

The implementation of 2FA significantly reduces the risk of unauthorised access, even if someone manages to obtain your password. This is because the second factor adds an extra hurdle for attackers, making it much harder to breach your account.

Benefits of 2FA:

1. Enhanced Security: 2FA acts as a robust barrier against password-related attacks, significantly reducing the likelihood of unauthorised access.

2. Protection from Credential Stuffing: Cybercriminals often use username and password combinations from previous breaches to attempt access across multiple platforms. 2FA prevents such automated attacks as the additional factor must be provided.

3. Peace of Mind: Users can rest assured that even if their password is compromised, their account remains secure due to the added layer of authentication.

4. Industry Compliance: Many regulatory standards and frameworks require organisations to implement 2FA for secure access to sensitive data and systems.

5. User-Friendly Implementation: With the advancement of technology, 2FA has become more convenient, such as biometric authentication (fingerprint, facial recognition), reducing friction for users while maintaining high security.

In conclusion, weak passwords leave us vulnerable to cyber threats and potential data breaches, but we can take proactive steps to protect ourselves. Embracing two-factor authentication adds an invaluable layer of security to our digital lives, making it significantly harder for attackers to compromise our accounts. By adopting 2FA and practicing strong password hygiene, we can fortify our defences against cyber adversaries and enjoy a safer online experience.

Recently there have been multiple scams circulating taking advantage of people during these uncertain and worrying times. Here at BMC, we are keeping our customers informed of imminent threats with the most recent being reports of scammers posing as government agencies attempting to obtain your personal information. 

Current COVID-19 (coronavirus) scams

Scammers are using the spread of COVID-19 (coronavirus) to take advantage of people across Australia. 

Scamwatch has received over received over 4160 scam reports mentioning the coronavirus with over $3 360 000 in reported losses since the outbreak of COVID-19 (coronavirus). Common scams include phishing for personal information, online shopping, and superannuation scams. 

Reports have been received that scammers are pretending to be government agencies providing information on COVID-19 through text messages and emails ‘phishing’ for your information. These contain malicious links and attachments designed to steal your personal and financial information. READ MORE

Tips to protect yourself

• Don’t click on hyperlinks in text/social media messages or emails, even if it appears to come from a trusted source.
• Go directly to the website through your browser. For example, to reach the MyGov website type ‘my.gov.au’ into your browser yourself.
• Never respond to unsolicited messages and calls that ask for personal or financial details, even if they claim to be a from a reputable organisation or government authority — just press delete or hang up. 

Happy to help.
If you are ever in any doubt regarding text messages or spam emails please feel free to send the email to us for assessment to support@bmcomp.com.au or call us on 02 4751 7111 or 0422 262 262. We will quickly tell you if we think it is legitimate or not. 

We hope this information helps our customers stay safe. Please feel free to share with your friends and family.

Are you due for maintenance or clean up for your computer? 
If so, please contact us via our website www.bluemountainscomputers.com.au or email us directly on support@bmcomp.com.au