Call (02) 4751 7111 or 0422 262 262 
Blue Mountains Computers
  • Home
    • Coverage Area >
      • Blackheath Computer Repair
      • Blaxland Computer Repair
      • Bullaburra Computer Repair
      • Castlereagh Computer Repair
      • Cranebrook Computer Repair
      • Emu Heights Computer Repair
      • Emu Plains Computer Repair
      • Faulconbridge Computer Repair
      • Glenbrook Computer Repair
      • Glenmore Park Computer Repair
      • Hawkesbury Heights Computer Repair
      • Hazelbrook Computer Repair
      • Jamisontown Computer Repair
      • Katoomba Computer Repair
      • Kingswood Computer Repair
      • Lapstone Computer Repair
      • Lawson Computer Repair
      • Leonay Computer Repair
      • Leura Computer Repair
      • Linden Computer Repair
      • Medlow Bath Computer Repair
      • Minchinbury Computer Repair
      • Orchard Hills Computer Repair
      • Penrith Computer Repair
      • Rooty Hill Computer Repair
      • Ropes Crossing Computer Repair
      • Springwood Computer Repair
      • St Clair Computer Repair
      • St Marys Computer Repair
      • Valley Heights Computer Repair
      • Warrimoo Computer Repair
      • Wentworth Falls Computer Repair
      • Winmalee Computer Repair
      • Woodford Computer Repair
      • Yellow Rock Computer Repair
    • Our Customers
    • Social Media Links
    • Testimonials
  • Services
    • Data Recovery
    • Website Design
    • Free Site Evaluation
  • Products
    • Anti-Virus
    • Hosting
    • Backup Solutions
    • Hard Disk Drive vs Solid State Drive
    • Products
  • Apple
  • Remote Support
  • Blog
  • Contact
    • Chamber

SCAM WARNING: Fake webpage and technical support

16/5/2017

0 Comments

 
STEP 1: DO NOT allow anyone to gain remote access to your computer that you don’t trust.
STEP 2: DO NOT allow anyone to convince you something is wrong with your computer.
STEP 3: Take pictures of the error message and/or the number to call for our reference.
STEP 4: Call Blue Mountains Computers to investigate the potential scammers.
 
For more information please read below:
Recently there has been a large increase in the number of scammers pretending to offer fake technical support for computer issues that don’t actually exist.
Generally, these scams start in one of two ways: A phone call, usually claiming to be “Microsoft” or “Telstra” letting you know that your computer has been sending out “error signals”, or fake error messages on websites. Some examples follow.
Picture
Picture
At a glance, these seem like legitimate error messages, but they are actually parts of a web page.
​
Calling one of these numbers will put you in contact with a scammer who will likely get you to install some remote control software on your computer and give them full access. An example of a chat conversation is shown below:
Picture
From there, they will usually install viruses (under the guise of fixing your supposed issue) so that they can get you to call back another time and charge you again. They will often charge you large amounts of money for an “anti-virus”, either through credit card or in some cases, by getting you to buy several gift cards from a retailer and telling them the codes. Sometimes these criminals will also take copies of interesting looking data, which could lead to identity theft and impersonation, alongside bank details.

If you see one of these “error warnings” on a site you are browsing, it’s best to close it immediately and make sure not to click any of the errors. If you receive a cold call* from someone claiming to be Microsoft or Telstra tech support, just hang up on them. The actual companies will never cold call about an error like that. (*Cold call – meaning to make an unsolicited telephone call to someone in an attempt to sell goods or services)

If you are in any doubt at all, please feel free to call us on 02 4751 7111 and talk to us, we will quickly tell you if it is legitimate or not. If it occurs during closed hours then ask them to call back and hopefully by then we can verify if they are legitimate or not.

We hope this information helps our customers stay safe. Please feel free to share amongst your friends and family.

​Regards
Blue Mountains Computers
 
(02) 4751 7111
info@bmcomp.com.au
www.bluemountainscomputers.com.au
0 Comments



Leave a Reply.

    Archives

    October 2020
    November 2019
    January 2019
    July 2017
    May 2017
    September 2016
    June 2016
    February 2015
    April 2014

    Categories

    All

    RSS Feed

Blue Mountains Computers Logo
      ABN: 71 004 859 981
Home - Services - Products - Remote Support - Blog - Contact Us
For All Your Computer Needs
Shop 5C,127 Macquarie Rd
Springwood NSW 2777
4751 7111
0422  262   262 
0422 BMC BMC